In my quest to get a full time spot practicing what I have learned in ML has brought me to a job posting that is going to process complaints and allow the company to analyze them to determine next steps in improving customer response.
I haven’t dug much into text analysis outside of a semester long project where we used movie summaries to determine the viability of a movie. We used the top 100 keywords and then trained a neural network on them.
Wikipedia describes NLP as a way to program computers to process and analyze large amounts of natural language data.
Over the next few weeks I am going to throw myself into the NLP world and see how much I can learn.